Policies


Disclaimer

All items are handmade by us in our cat and toddler friendly homes.  You may notice slight imperfections and differences between each item, but we do our best to accurately show and describe each product. 

Shipping

Please allow 3-4 weeks minimum to receive your sewn to order items. During busier periods, larger orders can take up to 6 weeks.   IF YOU EVER NEED AN ITEM FASTER, FOR AN EVENT, PLEASE CONTACT US TO MAKE SURE WE CAN ACCOMMODATE THE RUSH!  We don't charge a "rush fee", but we can't always work them into our schedule.  Each item is handmade and orders are placed in a "que" when received then completed in the order received.   We am not responsible for late, lost, or stolen packages. Please make sure your address is up to date in PayPal.

Returns & Cancellations

- I do not offer returns on already worn items, for sanitary reasons.  If you are, for whatever reason, dissatisfied with your product, after use, please contact me so that we may work towards a resolution. 
- Cancellations are only allowed 24 hours after purchase.  Once your order is received, all supplies necessary for your order are purchased, if not already on hand.  Refunds will not be available after the 24 hour window has expired.
- Please contact me within 60 days for any manufacturing defects (i.e. broken or not functioning snaps, elastic relaxed, stitching coming apart, etc.). I want to make sure you are 110% satisfied with your purchase!