Policies


Disclaimer

All items are handmade by us in our cat and toddler friendly homes.  You may notice slight imperfections and differences between each item, but we do our best to accurately show and describe each product. 

Shipping

All of our items are sewn to order.  Please allow 4-6 weeks for shipment, up to 8 weeks for orders of 5 or more.   While we do our best to send things out earlier than our 4-6 week timeframe, we want to give realistic expectations.  We are constantly creating new styles.  Make sure that you join our VIP shop on Facebook for sneak peaks and special offers ahead of website stocking.  

 

We are not responsible for late, lost, or stolen packages. Please make sure your address is up to date in PayPal.

Returns & Cancellations

We do not offer returns on already worn items, for sanitary reasons.  If you are, for whatever reason, dissatisfied with your product, after use, please contact me so that we may work towards a resolution. 
Cancellations are only allowed 24 hours after purchase.  Once your order is received, all supplies necessary for your order are purchased, if not already on hand.  Refunds will not be available after the 24 hour window has expired.
Please contact us within 60 days for any manufacturing defects (i.e. broken or not functioning snaps, elastic relaxed, stitching coming apart, etc.). We want to make sure you are 110% satisfied with your purchase!